TEDInfo provides "Technical Documentation" to our clients such as quick start guides, online documents, online help, hard copy and other written instructional information. We offer generic term of documentation with regard to a product. Our technical writer understand what you need and create documentation that will communicates your clients.

Tedinfo techincal writers can create help documentation, user manuals, presentations, web texts, and technical course manuals. We create texts that will be very clear, accurate, helpful, and—most importantly—easy to read

Hello All,

I need a urgent solution for the following issue.

In the JavaHelp Search Result, I am getting two search results for the same topic.

For example, if the word in the search text box is "Display Result", it displays two search results. One points correctly to the required HTML page and the other when clicked, displays a blank page.

Kindly let me know first of all why two results are displayed and why the other one is blank.

Only one entry has to be displayed which points to correct html page when the search result is clicked.

Survey on skin editor for help authoring tool

HI . I am student at National Institute of Design , And I am doing some Research Regarding Skin editors in Help authoring tools(specific to Robohelp) For my project.Kindly, fill in the survey Asap.Here is the link...

http://www.surveymonkey.com/s.aspx?sm=K6ce79LFlwbZuRFVDZxXJA_3d_3d

Thanks ,

MadCap Software, a renewing Platinum-level TECHWR-L Sponsor, provides an integrated suite of tools for content authoring, single-sourcing, and multi-channel publishing. As a Platinum sponsor, MadCap Software is instrumental in providing you with TECHWR-L.

MadCap Software, headquartered in San Diego, CA, and including the former developers of RoboHelp, is just a new name for a group of   familiar faces that have been leading the technical writing community for over a decade.

The MadCap team leverages years of experience in the content authoring and publishing industries to focus on providing a full work-flow solution - not just a collection of tools. From the reuse of your legacy content in various formats, to the creation of new content, to the use of modern media assets, to a powerful publishing system, MadCap Software provides end-to-end content development, delivery and management tools to support those needs.

MadCap Software has developed the only documentation architecture that treats all documentation processes-authoring and publishing of text and multimedia, collaboration, analysis, and translation and localization-as a single workflow. It is the only documentation suite that is based on a native XML architecture. As a result, the reusability and integration associated with leading-edge software development has been translated into first-of-its-kind reusability and integration in documentation.  

It is this architecture that allows MadCap's software to support the single-source, multi-channel content publishing needs of today's documentation professionals, who must communicate across the Internet, private intranets, CDs, and print and more-in readers' languages of choice.

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As part of my testing of Help & Manual, I wanted to see how well the variables work. I have learned that while the use of variables is a very powerful and useful tool, there is one instance where there could be difficulties. Most people will not face this issue. However, if you need formatted variables, in particular, Small Caps, please read on.

I finally found time to work with the Print Manual Designer in Help & Manual.

This is a feature that provides a great deal of flexibility. As with any tool, I strongly recommend that you read the online Help first, and work through Help & Manual's tutorial for this.

If you have graphics that will be part of the DTP (usually logos for company branding), do make sure they are resized appropriately, and saved as BMP, EMF, or WMF files.

I spent some time reading through the Help files, trying to find a simple way to edit the look and appearance of my help files. At first I kept missing it. Finally, I realized that the instructions meant what they said. That is, open the examples provided and follow the instructions there. I did that, and wow–I moved on to customization very quickly.

I was pleased to see that I did indeed receive a response from Help & Manual service and support within 24 hours.

Their response was excellent. They explained that I could not search and replace for links, per se, but did advise how I could do this. They explained how to do this in the XML files, and suggested a tool that would help me to do this.

I started by taking my imported project and trying to use the search and replace for different options. I really like the variable feature. I created a variable for company names which could change from project to project. Search and replace for variables worked like a dream. In addition, instructions were easy to follow. I like the interface more and more. There is a lot to take in, but whenever I click commands that have work screens associated with them, instructions are displayed as well, with links to related help.

Downloaded and installed Help & Manual today. I was stunned by how quickly it downloaded, and how painlessly it was installed. I was very impressed by the interface. I had to review a few other Help software programs back in October, for another company.

The only Help software that I looked at that came close to being as simple as this, was Flare V9… but truth be told (and I really liked Flare), I am stunned by how quickly I was able to get up and running with Help & Manual.