documentation


TEDInfo Technical Writing Services

TEDInfo provides "Technical Documentation" to our clients such as quick start guides, online documents, online help, hard copy and other written instructional information. We offer generic term of documentation with regard to a product. Our technical writer understand what you need and create documentation that will communicates your clients.

Tedinfo techincal writers can create help documentation, user manuals, presentations, web texts, and technical course manuals. We create texts that will be very clear, accurate, helpful, and—most importantly—easy to read

How do you like to write?

With music blaring on your iPod? In a quiet corner? Actually, that's not where I'm going with this (although I admit I don't write and listen to music at the same time). I'm talking about something a little more fundamental. Do you like to write in a traditional narrative format? Read more.

Survey on skin editor for help authoring tool

Survey on skin editor for help authoring tool

HI . I am student at National Institute of Design , And I am doing some Research Regarding Skin editors in Help authoring tools(specific to Robohelp) For my project.Kindly, fill in the survey Asap.Here is the link...

http://www.surveymonkey.com/s.aspx?sm=K6ce79LFlwbZuRFVDZxXJA_3d_3d

Thanks ,

Updating Multiple Documents from One Source

I have a question:
I work in software as a technical writer. The application I write for is constantly changing and, as such, the documentation requires updates almost weekly. There are dozens of documents. Each is stored in as many as 5 different locations, so when I have to make a modification to one of the documents, I have to do the same to all. I am familiar with single source authoring but I would still have to re-publish each document from my single source authoring tool (Author-it 5), and repost the document at each location.
My question is this:

Doc-To-Help Wins The Code Project Members Choice Award

Doc-To-Help won a Code Project Members Choice Award. At a ceremony held during TechEd in Los Angeles, Jeff Hatfield, president at The Code Project (USA) recognized ComponentOne Doc-To-Help as the Members Choice winner in the Documentation and Help category.

Why outsourced doumentation fails?

It is worth wondering why outsourcing documentation fails to bring dividends.

Documentation projects are outsourced amidst much opposition from with in the company. There will on-site employees always unhappy with the very notion of outsourcing "their" work to other locations. The reasons for this opposition can be many. People will be waiting at every opportunity to hit out at the "absurd" drama enacted in the name of documentation. Caught in the quagmire of quality politics are the hapless technical writers at the offshore centre.

Documentation types

Hello Everyone!!!

I'm a Tech Comm student and I was wondering if you could help me out with some research that I'm doing for a project.

1) How many of you have switched from print documentation to online documentation (pdf, xml, etc)? Do you still use both kinds?

2) Why did you/your company switch?

3) How has this cut down on costs, time, effort, etc?

4) Have clients said anything about the switch? If so, what? Have there been any that have requested print only?

If you could answer these questions and anything else you might feel is relevant, please do so!

Thank you!

Adventures of a New Technical Writer

At the beginning of March, I asked for some general advice about a new job I landed: writing procedures and other documentation for a new factory that is gearing up to start production. Now that the dust has settled somewhat, I thought I might provide a followup for anyone who is interested. In this installment, I'll just lay out some of the background details.

First, my background: before taking this job, I never did any technical writing. I have mostly worked in print publishing, specifically educational books for children. So, there's been a lot to learn and in a short period of time.

How involved is your Legal department in the review of technical publications (manuals, Quick Start Guides, Service Guides, etc)

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